You can still see all customer reviews for the product. Show reviews that mention. Warranty replacement for Roman Tub Faucet ordered 10-29. 1 Delta Faucet Trinsic Single-Handle Kitchen Sink Faucet. Search Reviews. 4.7. 4. Get buying tips about Bathroom and Kitchen Faucets delivered to your inbox. Each installation type is available in various models and styles and can be installed in your bathroom or kitchen. It is tall and accommodating, making filling pots and washing dishes a breeze. - 1-Handle - Chrome. This company is not yet accredited. The faucet also has nice smooth lines, giving it a soft and elegant look. I also am not a fan of the sprayer. The weight of the faucet is about 6.42 pounds with a sput height of about 16 inches and a spout reach of about 9.25 inches. However, the touch control leaves a lot to be desired. Delta’s Mateo faucet not only looks modern and feels solid, it’s also well-protected against leakage. We value your privacy. Looks great and extension is wonderful. Rated 5 out of 5 stars. I believe install by a plumber will help with the success of your faucet. You can read real customer reviews for this or any other Bar Faucets and even ask questions and get answers from us or straight from the brand. We bought the artic blue color and it is beautiful. Talked to Fadi, a representative from Indianapolis, and went through the entire process of what had occurred, and results. Was told today they would pay 70% of the cost to replace the faucet. The damage didn't occur overnight and I have no idea when it started but was recently told about the damage by my house cleaner. They are worn out and peeling and dripping. I'm probably just going to buy something else. If it's discolored due to either one of the reasons they are listing, then why is only ONE of my faucets discolored? Rated 4.7 out of 5 stars. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. LOVE IT! It would nicely fit into classic bathroom decor but can also become a nice touch to a modern … Had plumber remove faucet to check for pinholes in shafts of unit, but none seen as far as he could tell. Whole new handle, and we are all set. Be the first to review “Delta Mateo Chrome Single Handle Pull Down Kitchen Faucet” Cancel reply Your email address will not be published. Hassle-free Returns and Exchanges. Fortunately, their products have stood of time unlike cheap junk from Delta Faucets. $381.99. Showing 1-10 of 95 reviews. A few years back my daughter had yanked the wand off the hose damaging it. While I held on the line, he contacted his superiors to get approval on the replacement. Every time I get an answer, they are blaming me for the damage to the faucet. Water efficiency standards: Sign up to receive our free weekly newsletter. ️ PRODUCT REVIEW: https://www.amazon.com/dp/B018Y0DK86/?tag=associates2607-20 ️ TODAY'S DEALS: https://amzn.to/36kmCEY We are very sorry to hear of the difficulties you have experienced with your Delta product and truly appreciate you allowing us to address your concerns. Granted, I've turned it off and on about a million times since I got it installed because it's such a great faucet :). I bought a nice one handle expensive Delta kitchen faucet at 6 years ago. Reported to Delta Customer Service, who sent out seats and springs to replace, and later cartridges to replace. He advised the unit would most likely have to be replaced. I have pictures showing the overall condition of the faucet and the damaged spout. DIAMOND Seal Technology: Although not as "heavy duty feeling" as the Grohe the water lines on the Delta are made of a nylon and rubber type material vs. Grohes 'metal flex' lines that fail / leak after a few weeks. DIAMOND Seal Technology is a new water delivery system made by Delta. Be the first one to find this review helpful. I know these are all lies because I used to be a customer service representative there myself not to long ago. The spray shield helps with the splashing but the flow is dismal. This means kitchen faucets have a flow rate of 1.5-2.0 gpm, bathroom faucets have a flow rate of 1.2 gpm or less and shower and tub faucets have a flow rate of 1.5 to 2.0 gpm. It uses an internal contact surface made up of tiny diamonds to prevent leaks, keep out contaminants and make the faucet very durable. I believe they just don't want to replace the faucet. Delta’s Touch20.xt technology starts the water flow when your hand moves close to the faucet. It is a very well crafted product, Reviewed in the United States on July 14, 2018, Got product fine. I am extremely grateful for Fadi's understanding, patience and persistence, as you don't often get this much cooperation and effort from customer service reps (not referring to Delta). By the way. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. You can choose a faucet from over 40 collections and 10 colors and finishes. I am very sorry to hear of the difficulties you have experienced with your Delta product. It features a widespread design with the spout and levers as separate units. They will only offer me 25% off LIST price on the purchase of a new faucet from their website. As leak persisted, contacted Delta once again. Fadi, believing that I had done everything I could (based on their previous contact from me), again contacted them, giving them more details. 2. Oil Rubbed Bronze Touchless Kitchen Faucet. No charge. My bathroom faucet is less than a year old and the finish on the handles have discolored. This faucet turns itself on and off, even with no one in the room. Instead of offering replacements, they are offering 25% off the list price. Required fields are marked * We work very hard to take care of our customers. We have had this 9 months and it is nice as the first day we got it. The guy said it would probably be 14 days before I receive it because it is the holiday season. Top subscription boxes – right to your door. Ships to Canada from Canada, No Duties or Fees. They are awesome when they work (5 stars), Reviewed in the United States on December 10, 2017. I expected new handles. He also provided the order verification to assure me it was being addressed. $553.49 . It will look excellent in any contemporary kitchen setting. With that, he had me send photos of my unit, along with my original paperwork (which management requested..), he advised they would be sending me a replacement, without having to return old unit. I love the look of this faucet. Kitchen faucets with Touch-Clean® Spray Holes allow you to easily wipe away calcium and lime build-up with the touch of a finger. It has a 4-inch sensing field so the entire faucet acts a sensor. They stood by the warranty and send me replacement parts. This item is not currently available for immediate purchase, but can be ordered by visiting the selected store. The Touch2O faucets by Delta tend to be priced at the upper end of the spectrum. And when I kept asking if the supervisor if she was sure that they wouldn't replace with a similar model (because mine is discontinued) her finale offer was 70% off and I felt forced to take it or be stuck paying full price. Please send a private message with your full name, street address, and phone number so that I can review our options. The only issue I've had is that the 6 AA batteries that came with it were dead so I put 6 new ones in which then went dead after about 2 weeks. I was told by the representative that since I didn't contact Delta 6 months ago that the damage was due to neglect! Product images may not be an exact representation of the product or colour. The inside part of our handle broke. Should have bought same faucet without touch function and would have been great and cheaper, Reviewed in the United States on June 29, 2020. Delta Faucet Mateo Single-Handle Kitchen Sink Faucet with Pull Down... Delta Faucet Mateo Single-Handle Kitchen Sink Faucet with Pull Down Sprayer, Shield Spray Technology and Magnetic Docking Spray Head, Venetian Bronze 9183-RB-DST. Mateo ® Collection Inspired by the graceful curves of blown glass bottles, the Delta Mateo Collection lends a transitional, dynamic touch to any space. At Houzz we want you to shop for Delta Faucet Delta Mateo Single Handle Pull-Down Bar/Prep Faucet, Chrome, 9983-DST part # 9983-DST with confidence. This in turn discolors the venetian bronze finish. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. First on our list is this Delta Faucet Trinsic … Delta Customer Service said it's not covered under warranty, because it's due to either: 1) rouging of stainless steel or 2) improper cleaning. #5 Delta Faucet Mateo Single-Handle Kitchen Sink Faucet with Pull Down Sprayer, Shield Spray Technology and Magnetic Docking Spray Head, Arctic Stainless 9183-AR-DST View Product #6 Delta 19744Z-SPSD-DST Foundry Single Handle Pull ShieldSpray, Spotshield Stainless Kitchen Faucet View Product #7 Delta Faucet Spargo Single-Handle Kitchen Sink Faucet with Pull Down Sprayer, … I am sad to say I have had my first bad experience with not only the CSR's but also the supervisor at delta call center who didn't really seem to know the proper procedure of how to take care of a customers problem. Sort By. Whether you just want to buy a Delta Mateo Pull Down Single Handle Kitchen Faucet with MagnaTite® Docking and Diamond Seal Technology or shop for your … Most relevant. 4. I bought 3 Delta faucets in 2017. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Get connected with a professional near you on HomeAdvisor. I'm not sure if your training has gotten worse since I have been there but it definitely showed today that the people I spoke with did not potentially have enough. After 2 weeks of what was used to clean, etc. The shield spray is silly. Neither resolved the issue. I was offended and explained that I had no control over water intruding under the plastic coating causing it to peel. Their staff is friendly and knowledgeable and customer satisfaction is hands down the best and is Always CONSISTENT!!! We value your privacy. What Is the Price of a Delta Kitchen Faucet? 95 Reviews. Delta® faucets with DIAMOND™ Seal Technology perform like new for life with a patented design which reduces leak points, is less hassle to install and lasts twice as long as the industry standard*. I had purchased a newly built home with Delta bathroom sink faucets. Reviewed in the United States on October 14, 2018. The magnet that always helps lock the head in place, to the three choices of water streams, to the ease of use. Copyright © 2020 Consumers Unified LLC. This Delta kitchen faucet features a simple, yet sleek design. Unsubscribe at any time. Unsubscribe easily. Please do not hesitate to reach out to us again if anything else is needed. Reviewed in the United States on September 11, 2019. It's gorgeous! I ended calling back after deciding to just pay for one and to my surprise the supervisor of all people didn't even leave a note for the next rep that she had offered me that after I asked her if she was going to leave a note in my case. But if they wont even honor that, then I might as well buy a cheaper product the the same life expectancy. I would rather have one center spray than 2 side sprays. But I feel I might have to now. I emailed them with the model number, and what broke. So I had to explain all over again my issue but at least I got to work with a rep this time that seemed like she knew her job Very well and if I were corporate I would put her in charge over the supervisor that I spoke with. My house cleaner doesn't use harsh chemical or abrasives to clean it. I was asked how long it had been going on and I guessed 6 months. Thank you, you have successfully subscribed to our newsletter! This tells me Delta is all about selling products but doesn’t care about their customers. FAQ. The faucet looks very nice, but the touch functionality that we paid so much extra for has much room for improvement. Delta faucets with DIAMOND Seal Technology perform like new for life with a patented design which reduces leak points, is less hassle to install and lasts twice as long as the industry standard*. It is a great product and it will really spoil you. We’ll start sending you the news you need delivered straight to you. Compare Kohler and Delta Faucet pros and cons using consumer ratings with latest reviews. 6. Because I felt delta stood by their warranty and tried to help anyway they could...I guess that has change. Part is on Amazon, so why the part shortage? It does pretty well with water pressure but the sprayer configuration is weird, streams of water are in 2 parallel lines and come out too far apart to be of much use. I contacted cs and within 2 weeks had a replacement sent to me at no cost. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. Was never able to get the touch function to work properly. The water flow is slow for a faucet in this price range. I am so impressed with this faucet. What works is the install and adjustment to the flow of water. Its location on this page may change next time you visit. I will probably have to change them at my facility as well which houses over 140 resident and probably 3 times that amount of delta products. Do not buy from this company. The limited lifetime warranty covers this and a replacement should be sent to me. I contacted Delta about a replacement piece and they were happy to ship me out a new one at no charge a second time. Also it splashes a lot. Reviews; Contact; Log in; Register; Customer Service Plumbing Specialists . Delta Faucet Mateo® Single Handle Pull Down Bar Faucet with Two-Function Spray and Magnetic Docking in Arctic Stainless. Unsubscribe easily. He focuses his efforts on researching and reviewing multiple brands across a variety of industries, with the goal of writing unbiased buyers guides to help inform consumers on impending purchases. LOVE THAT! I have had my faucet for many years now and it has been wonderful. I'm so glad to hear how pleased you are with our Delta customer service department. We have had this 9 months and it is nice as the first day we got it. The damage is located around the spout where water is constantly present. We bought the artic blue color and it is beautiful. I have no earthly idea what it's good for. 1. This in itself was very frustrating! Please make sure that you are posting in the form of a question. I was put on hold with a recording saying I had less than 55 minutes to wait. Enjoy reading our tips and recommendations. Same issue. It pulls down so it feel great in your hand when you are washing veggies or cleaning a dish pan or even washing your sink. Not only is it absolutely gorgeous, it is an amazing faucet. The Delta also retracts better using the counter weight vs. Grohes 'Spring' retraction method. I would be happy to further address your concerns. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. ConsumerAffairs is not a government agency. Hopefully, the second set were duds and the current ones will last a while. It popped up with a price of $398 and discontinued. Delta kitchen faucets can be less than $75 or they can be more than $750. The third spray pattern is cute (a bubble of water with a single stream in the middle). Delta Mateo Single Handle MagnaTite faucet uses a magnetic dock I think it is called Diamond Seal to lock into place. You won't regret the purchase of this faucet. About the Delta 9983T-DST. Overall good faucet and thanks to Amazon for standing by their refund / replacement policy for what totals 4 Grohe replacement / return items. Got product fine. Delta Faucet Mateo. The Delta also retracts better using the counter weight vs, Reviewed in the United States on March 19, 2017. Your recently viewed items and featured recommendations, Select the department you want to search in, Reviewed in the United States on August 5, 2019. One more great model that makes our list of the best Delta faucet reviews is the Windemere B3596LF-OB. They are awesome when they work (5 stars). I bought a nice one handle expensive Delta kitchen faucet at 6 years ago. It also features a pull-down faucet that has a long-range. We bought our first one around 2012 or so and it had a few minor issues which Delta stood behind 100%. I clean all 3 the same, only 1 of them is turning orange. Ours is powerful but you can slow down the power to a trickle and it still gets dirt off your dishes. I hung up and called back. Kitchen faucets with Touch-Clean® Spray Holes allow you to easily wipe away calcium and lime build-up with the touch of a finger. A link has directed you to this review. Well placed sensor makes operation simple. This is our second Delta Touch2O. 03/12/2020. The 15.8-inch high-arc of the spout offers enough space to use your sink without impediments. Once I got to a rep, she asked for a picture of the faucet and had me scan a barcode on the tag still attached to the cold water supply line of the faucet in order to figure out the model. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Never will I buy Delta again. I've had a Touch2O Pilar faucet for ~7 years. Called 11-25 part will for sure ship 12-11. Delta faucets that display the water-efficient seal meet California Green standards. I called customer support on 12/3/2020 requesting a replacement faucet. Find the best companies in Pools, Spas and Plumbing Supplies category: Delta Faucet and Kohler, Delta Faucet vs Pfister, Kohler vs Generac Power Systems www.ferguson.com. Delta Mateo VoiceIQ Touch Faucet. Delta Mateo Pull-Down Bar/Prep Faucet with On/Off Touch Activation and Magnetic Docking Spray Head - Includes Lifetime Warranty (5 Year on Electronic Parts) Model: 9983T-DST Starting at $459.17 This is outrageous. So I was not even able to get anything on that call because now I have to do research to see if I can find a close match to my discontinued product. Touch it on. Delta Mateo Kitchen Faucet - 16-in. You can secure the faucet from the deck with no need to tighten it underneath the sink. It became harder and harder to shut off the water. I am not even sure it really prevents water spray. Called 2 weeks later. I explained that they were supposed to ship me a cartridge several days ago and it still hasn’t come. See all details for Delta Faucet Mateo Single-Handle Kitchen Sink Faucet with Pull Down... © 1996-2020, Amazon.com, Inc. or its affiliates. There's a problem loading this menu right now. Since we purchased this, we have had several family and friends replace their faucet with the same system and everyone loves it. 3. And instead of getting a replacement like I have in the past with no problems they instead told me that I could have 25% off of a new faucet and repeatedly (even the supervisor) that they do NOT replace whole faucets. Movies, TV shows, original audio Series, and what broke happy to ship me out replacement... Faucet very durable they just do n't want to replace the faucet and thanks to Amazon standing... Have pictures showing the overall condition of the difficulties you have any Questions about purchase... To Canada from Canada, no Duties or Fees have had this 9 months and swivels... Disabled or missing features in shafts of unit, but none seen as far as he could.! 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Or missing features the job Fadi has done trust these reviews about Delta faucet Single. 2 side sprays hold with a professional near you on HomeAdvisor the system. I might as well buy a cheaper product the the same life.. Also well-protected against leakage Handle MagnaTite faucet uses a magnetic dock i think it the. Spout where water is constantly present content is intended to be replaced place... Than 55 minutes to be priced at the upper end of the spout offers enough space to your! Or when you click a link, call a number or fill a form our! The oil rubbed bronze is truly a work of art and sells centerset widespread. Middle ) get delta mateo faucet reviews with a recording every few minutes repeating i had to reach out of... The problem not negligence the spout offers enough space to use your sink without impediments ship me out a water!
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